Contact Information

Welcome to Kojavia Customer Support.

We are committed to providing helpful and professional assistance throughout your shopping experience.

Whether you have questions about our products, need assistance with an order, or require help with a return, our customer support team is available to assist you.

Customer Support

Store Name: Kojavia

Official Website: https://kojavia.com/

Customer Support Email: support@kojavia.com

How We Can Help

Our customer service team can assist with:

• Product information and general inquiries.

• Order confirmations and payment questions.

• Shipping information and order tracking.

• Returns, exchanges, and refunds.

• Damaged, defective, or incorrect products.

• Privacy requests and account assistance.

Customer Service Response Time

We aim to respond to customer inquiries within 1–2 business days.

Response times may vary depending on inquiry volume and the complexity of the request.

Order Assistance

When contacting us about an existing order, please include your order number and the email address used during checkout.

This information helps us locate your purchase and provide assistance more efficiently.

Returns and Refunds

For return or refund inquiries, please contact support@kojavia.com before sending any merchandise.

Our team will provide applicable instructions and assist you with the process.

Business Information

Store Name: Kojavia

Legal Business Name: STERLINGFJORD LLC

Business Type: Limited Liability Company (LLC)

EIN (Employer Identification Number): 98-1959588

Business Address: 1200 N Federal Highway, Office 348, Boca Raton, Florida 33432, United States

Official Website: https://kojavia.com/

Customer Support Email: support@kojavia.com

Kojavia is an online retail brand operated by STERLINGFJORD LLC, a limited liability company registered in the State of Florida, United States.

The business address provided above is the company's registered commercial contact address and should not be used as a merchandise return address unless expressly authorized by our customer support team.

Customer service, order-related assistance, and written communications are handled through our official support email.

Contact Kojavia

Website: https://kojavia.com/

Email: support@kojavia.com

Business Address: 1200 N Federal Highway, Office 348, Boca Raton, Florida 33432, United States

For questions regarding our products, your orders, returns, refunds, or other concerns, please contact our customer support team.

We aim to respond within 1–2 business days.